The Online Store "JolyBell", located at the domain name https://jolybell.com (hereinafter referred to as the "Seller"), publishes the Public offer for the distance sale of goods.
1. DEFINITION OF TERMS
1.1. Public offer (hereinafter referred to as the "Offer") means a public proposal of the Seller, addressed to an indefinite number of persons, to conclude an agreement for the distance sale and purchase of goods (hereinafter referred to as the "Agreement") on the terms contained in this Offer, including the Appendix.
1.2. An Order for Goods on the website of the Online Store means the items specified by the Buyer from the range of Goods offered for sale, the placing of a request to purchase Goods on the website of the Online Store or through the Operator.
2. GENERAL PROVISIONS
2.1. An Order placed by the Buyer for Goods posted on the website of the Online Store means that the Buyer agrees to all the terms of the Offer.
2.2. The administration of the website of the Online Store has the right to make changes to the Offer without prior notice to the Buyer.
2.3. The term of validity of the Offer is unlimited, unless otherwise specified on the website of the Online Store.
2.4. The Seller provides the Buyer with complete and truthful information about the goods, including information about the main properties of the Goods, places of manufacture, as well as information about the warranty period and shelf life of the Goods on the website of the Online Store https://jolybell.com.
3. PRICE OF THE GOODS
3.1. The price of each item of goods is indicated on the website of the Online Store.
3.2. The Seller has the right to unilaterally change the price of any item of goods.
3.3. In the event of a change in the price of the ordered Goods, the Seller undertakes to inform the Buyer of the changes within 7 days.
3.4. The Buyer has the right to confirm or cancel the Order for the purchase of the Goods if the price has been changed by the Seller after the Order was placed.
3.5. A change by the Seller of the price of Goods paid for by the Buyer is not allowed.
3.6. The Seller indicates the cost of delivery of the Goods on the website of the Online Store or informs the Buyer of it when the order is placed by the Operator.
3.7. The Buyer's obligations when paying for the Goods are deemed fulfilled from the moment the funds are received by the Seller.
3.8. Settlements between the Seller and the Buyer for the Goods are made by the methods specified on the website of the Online Store in the order placement section.
4. PLACING AN ORDER
4.1. An Order for the Goods is placed by the Buyer through the service of the website of the Online Store https://jolybell.com.
4.2. When registering on the website of the Online Store, the Buyer undertakes to provide the following registration information:
4.2.1. surname, first name, patronymic of the Buyer or of a person specified by the Buyer (the recipient);
4.2.2. the address to which the Goods are to be delivered (if delivery is to the Buyer's address);
4.2.3. e-mail address;
4.2.4. contact telephone number.
4.3. The name, quantity, assortment, article number, price of the Goods selected by the Buyer are indicated in the Buyer's cart on the website of the Online Store.
4.4. If the Seller needs additional information, it has the right to request it from the Buyer.
If the necessary information is not provided by the Buyer, the Seller shall not be liable for the Goods selected by the Buyer.
4.5. When placing an Order through the Operator (clause 4.1 of this Offer), the Buyer undertakes to provide the information specified in clause 4.2 of the Offer.
4.6. The Buyer's acceptance of the terms of this Offer is carried out by the Buyer entering the relevant data into the registration form on the website of the Online Store or when placing an Order through the Operator.
After an Order is placed through the Operator, the data about the Buyer are registered in the Seller's database. Having confirmed the Order for the selected Goods, the Buyer provides the Operator with the necessary information in accordance with the procedure specified in clause 4.2 of the Offer.
4.7. The Seller shall not be liable for the content and truthfulness of the information provided by the Buyer when placing the Order.
4.8. The Buyer is responsible for the truthfulness of the information provided when placing the Order.
4.9. The Agreement for the distance sale and purchase between the Seller and the Buyer is deemed concluded from the moment the Seller issues to the Buyer the Buyer's personal order number, sent automatically by e-mail.
5. DELIVERY AND TRANSFER OF THE GOODS TO THE BUYER
5.1. The Seller provides the Buyer with services for the delivery of the Goods by one of the methods specified on the website of the Online Store.
5.2. If the Agreement for the distance sale and purchase of goods (hereinafter referred to as the Agreement) is concluded on terms providing for delivery of the Goods to the Buyer, the Seller is obliged to deliver the Goods, within the period established by the Agreement, to the place specified by the Buyer, and if the place of delivery of the Goods is not specified by the Buyer, then to the Buyer's place of residence or registration.
5.3. The Buyer specifies the place of delivery of the Goods when placing the Order for the purchase of goods.
5.4. The period of delivery of the Goods to the Buyer consists of the order processing period and the delivery period.
5.5. The delivered Goods are handed over to the Buyer, and in the absence of the Buyer, to any person who has presented a receipt or another document.
6. RETURN AND EXCHANGE OF THE GOODS
6.1. The Buyer has the right to refuse the goods ordered and/or paid for by the Buyer in the Online Store at any time before receiving them, and after their transfer, within 14 (fourteen) days (after receipt by post). The Buyer has the right to replace the Goods ordered and/or paid for by the Buyer in the Online Store, in the manner and in the cases established by the Law of Ukraine "On Consumer Rights Protection" dated 12 May 1991 No. 1023-XII, within 14 (fourteen) days (after receipt by post).
6.2. Return/exchange of Goods of proper quality is possible if they have no traces of use and their original packaging, marketable appearance, consumer properties, seals, factory labels are preserved, as well as the document confirming the fact of purchase of the said Goods.
If a gift was added to the goods, it must be handed over together with the goods; at the same time, the gift must also have no traces of use, and its marketable appearance, consumer properties, seals and original packaging must also be preserved.
6.3. Return of Goods of proper quality that have been in use is not possible (Law of Ukraine "On Consumer Rights Protection" dated 12 May 1991 No. 1023-XII).
6.4. Partial return/exchange of Goods of proper quality placed in one Order is possible.
6.5. When returning or exchanging goods of proper quality, the Buyer is obliged to comply with the following conditions: the goods must be clean, without traces of dust, without traces of use, without damage, without loss of marketable appearance in the original packaging. The packaging must not have any external damage. In case of non-compliance with this condition, the Seller has the right to refuse the exchange or return of the goods.
6.6. Procedure for the return/exchange of goods:
6.6.1. To return/exchange the Goods, the Buyer is obliged to send the goods being returned/exchanged to the seller at the address that the manager will specify by e-mail via jolybellstore@gmail.com.
6.6.2. Shipment of the buyer's Goods to the seller is carried out by the same delivery method by which the seller sent them. (Air or ground delivery).
6.6.3. Shipment of the parcel with the goods being returned/exchanged is carried out by the Buyer.
6.6.4. The Seller has the right, within 10 working days from the moment of return of goods of improper quality, to carry out an inspection of such goods.
6.6.5. The refund of funds may be made by one of the following methods:
6.6.5.1. transfer of funds to e-wallets;
6.6.5.2. transfer of funds to the Buyer's bank account (within Ukraine only).
7. DISPUTE RESOLUTION
7.1. In the event of questions and claims on the part of the Buyer, the Buyer must send a relevant letter to the e-mail address jolybellstore@gmail.com
7.2. The Parties shall take all measures to resolve disputes and disagreements that may arise during the performance of obligations, through negotiations.
Read the text of the public offer carefully; if you do not agree with any clause of the offer, you have the right to refuse to purchase the Goods provided by the Seller and not to perform the actions specified in clause 2.1 of the Offer.